This company use a model for the management of IT services, which is known as multi step engagement model consists of three main aspects, these are operations, process, and business. So management of IT services includes various things like: management of infrastructure, management of network design, database management, and application management. In simple words it can be concluded that managed IT services are the practice of transferring managed responsibility related to IT framework which, improve efficiency and effectiveness of the operations of the enterprise.
Managed IT services focus on reduction of operational cost, reduce risks and bring efficiency in the working ability of the employees and enhance the productivity at best cost effective techniques. So this is all about the managed IT services, which are provided by in order to get high quality results.